A client of mine found a problem with Quick Campaign's in his CRM environment. He was playing with the QC functionality and created a new QC, and then deleted the associated merge Letter/Email without sending it/distributing it. He then could not delete the QC record and got an error message saying that "This record is currently being used by Microsoft CRM and cannot be deleted."
I had to remove the records from the database itself. The QC entity does not have it's own table in the database, instead it is recognised within the system a Bulk Operation Activity. I had to remove it from the following tables:
- ActivityPartyBase,
- BulkOperationBase,
- ActivityPointerBase.
Thursday, 6 September 2007
Quick Campaign Bug
Posted by Shafraz Nasser at 4:10 pm
Labels: bug, quick campaign
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